Description
Specifications:
- Closed Mouth Head
- Head Compatible with MMPR-01/01DX/01DXS products
- LED-Illuminated Plasma Cannon
- Workable Medicomp with Opening Lid and Tray
- Fully-detailed Display Stand base
AUD$1649.95
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Battle Damaged Ver. | Unmasked Ver. | Standard Ver.
FREE SHIPPING
When shipment value is over $200 AUD **
FLAT RATE $9.9 AUD
On orders under $200 AUD
* We require additional postage if the customer requests for a separate shipment of items under A$200.
** Oversized shipping surcharge may apply for heavy statues over 22kg and box sizes over 0.25 cubic meters.
SPECIAL NOTE FOR HEAVY ITEMS
We offer free shipping for the majority of items on our website. However, for items that exceed 22kg or 0.25 cubic meters and are being shipped to remote areas (our warehouse is located in NSW), there may be a surcharge applied. The specific surcharge will depend on the packaging size determined by the manufacturer after the product is released. We will contact the receiver if a surcharge is required upon dispatch.
Unfortunately, we are unable to offer free shipping for heavy items that cannot be shipped with AusPost. These items require alternative shipping methods, which come with additional costs that we are unable to absorb. However, we will always strive to provide our customers with the most cost-effective shipping options available for their heavy items.
Please do not hesitate to contact us if you have any questions or concerns regarding shipping.
International shipping options available:
(see rates at checkout) *
The most up-to-date delivery time-frames for international parcels can be found here:
https://auspost.com.au/service-updates/international-delivery-times
- Worldwide shipping to all countires.
- It might take longer time by the Custom and Post office.
- Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
* Oversized shipping surcharge may apply if the final package size/weight is exceed the original weight quoted at checkout. We will contact the receiver if addtional shipping charge is required upon dispatch.
** Please contact our support for DHL shipping quote.
Once your order payment is confirmed, we aim to dispatch your in-stock item within 2 business days. Orders are shipped directly from our Sydney warehouse.
The typical delivery time-frames within Australia are*:
- Sydney: 1 - 2 working days
- Melbourne & Brisbane & Canberra 2 - 3 working days
- Rest of Australia: 3 - 7 working days
*These are only guidelines based on our experience with delivery times. Delivery times will vary especially during peak / festive seasons.
When sending out each order, we ensure that they are packed and wrapped carefully to prevent damages to its contents. We ship our orders using one of the following postal services:
- Australia Post (eParcel)
- EMS (International)
Both services include tracking information. This ensures that you can track your order's delivery from the moment it leaves our warehouse. If you're not home at the time of delivery, the delivery man may leave a card with pickup details from your local post office/collection point.
All returns/exchange enquiries must be received by Sugo Toys within 14 days of you receiving your goods at your nominated delivery address.
For details please check our Return Policy.
" Hi Kieron, thank you for letting us know. We are sorry about the chips. Unfortunately, paint chips for predator head happens quite commonly in transit based on our experience :(".
So I'll be ordering from **** instead moving forward as I've had no issues with the statues I've bought from them where sugo toys I've received 2 damaged statues previous was fugitive predator deluxe which they replaced 2 damaged heads but took 8 months but with jungle hunter bust they've virtually just brushed me which isn't good enough when you spend that kind of money.
I'm sorry to hear that you're considering moving your orders to another retailer. It's essential for us to clarify that as a retailer, we don't have control over the manufacturing quality. Even if you purchase from elsewhere, the products still come from the same factory. This is not an excuse, but rather an explanation to shed light on the broader issue.
That said, we are always looking for ways to enhance our customer service and provide solutions to recurring issues. I'm pleased to announce that we now have a dedicated team on-site who are trained to repair minor paint chip or breakage issues. Instead of going through the lengthy process of sending parts back to the manufacturer, we can now address such concerns locally, ensuring a faster and more efficient response.
From the images you provided in your review, I believe our team should be capable of making the necessary repairs to bring your statue back to its deserved glory. As we've just begun offering this service, we're still perfecting our approach, so while we strive for excellence, please bear with us as we continue to refine this new process.
If you would like to proceed with the repair, please let us know, and we'll send you the shipping details as soon as possible. We truly value your business and are dedicated to ensuring that every experience with Sugo Toys exceeds your expectations.