Customer reviews

4.81
Based on 4688 reviews
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WYT Studio [18+] Arknights Surtr 1/5 GK Statue photo review
WYT Studio [18+] Arknights Surtr 1/5 GK Statue photo review
WYT Studio [18+] Arknights Surtr 1/5 GK Statue photo review
WYT Studio [18+] Arknights Surtr 1/5 GK Statue photo review
WYT Studio [18+] Arknights Surtr 1/5 GK Statue photo review
WYT Studio [18+] Arknights Surtr 1/5 GK Statue photo review
+4
A**
5 Jul 2025
She was well worth the wait as she is gorgeous. Paint work is amazing, face fantastic and sculpt immaculate. They also listened and now the bra and p...More
She was well worth the wait as she is gorgeous. Paint work is amazing, face fantastic and sculpt immaculate.
They also listened and now the bra and panties have magnets to clip together.

Putting the cloths on can be risky though as they tend to leave marks as seen.
AmiAmi Solarain Love Live! Superstar!! Heanna Sumire Dream of Roses Ver. 1/7 PVC Figure photo review
AmiAmi Solarain Love Live! Superstar!! Heanna Sumire Dream of Roses Ver. 1/7 PVC Figure photo review
AmiAmi Solarain Love Live! Superstar!! Heanna Sumire Dream of Roses Ver. 1/7 PVC Figure photo review
AmiAmi Solarain Love Live! Superstar!! Heanna Sumire Dream of Roses Ver. 1/7 PVC Figure photo review
AmiAmi Solarain Love Live! Superstar!! Heanna Sumire Dream of Roses Ver. 1/7 PVC Figure photo review
AmiAmi Solarain Love Live! Superstar!! Heanna Sumire Dream of Roses Ver. 1/7 PVC Figure photo review
+4
S******* L***
5 Jul 2025
This is, above all, a message of gratitude. I am very, very, very thankful for the service provided and for the product delivered. There was no damage...More
This is, above all, a message of gratitude. I am very, very, very thankful for the service provided and for the product delivered. There was no damage to the box, and the figure is in excellent condition. You’ve gained a very loyal customer. Thank you to the entire Sugo Toys team.
Baby Three De Lovely Plush Blind Box photo review
Baby Three De Lovely Plush Blind Box photo review
Baby Three De Lovely Plush Blind Box photo review
Baby Three De Lovely Plush Blind Box photo review
+2
k****
4 Jul 2025
I ordered the 8-pack of Baby Three De Lovely plush blind boxes from Sugotoys for my partner’s birthday, thinking it would be the perfect surprise. Wha...More
I ordered the 8-pack of Baby Three De Lovely plush blind boxes from Sugotoys for my partner’s birthday, thinking it would be the perfect surprise. What I received was extremely disappointing — the plush toys appear to be fake. The facial features are misaligned, the stitching is messy, and the material feels cheap. These do not resemble authentic Baby Three plush toys at all.

The most heartbreaking part? My partner, a genuine fan, immediately noticed they were knockoffs. I was completely embarrassed. What was meant to be a sweet, memorable gift turned into an awkward and upsetting moment.

I trusted this store and paid for what I believed were official products. Instead, I received something that looks like a counterfeit. For the premium price, this is unacceptable.

That said, I’m willing to revise my review if Sugotoys can rectify this by offering an exchange for genuine Baby Three plush toys, or a full refund at their expense. I just want to make this right.
Reply from a****:
Hi Kevin,

We’re truly sorry to hear about your experience and completely understand how disappointing this must have been.

Please rest assured that ...More
Hi Kevin,



We’re truly sorry to hear about your experience and completely understand how disappointing this must have been.



Please rest assured that all our Baby Three products are sourced either directly from the brand or through their authorised distributors. We guarantee that the items we sell are authentic. Each blind box comes with an official QR code, which you can scan to verify its authenticity, or you are welcome to contact Baby Three’s official support for confirmation.



However, if you still believe that the items you received are not genuine or are not up to standard, we would like to make this right for you. Please contact our support team via email at [email protected] to arrange an exchange or refund. We will provide you with all necessary instructions for the process. Kindly ensure that you keep the original boxes and packaging.



Thank you for bringing this to our attention, and again, we apologise for the disappointment caused. We look forward to resolving this for you as soon as possible.



Best regards,

Sugo Toys Team
BLITZWAY x Moshow Getter Robo 1 Diecast Mecha Action Figure photo review
BLITZWAY x Moshow Getter Robo 1 Diecast Mecha Action Figure photo review
BLITZWAY x Moshow Getter Robo 1 Diecast Mecha Action Figure photo review
BLITZWAY x Moshow Getter Robo 1 Diecast Mecha Action Figure photo review
+2
I***** L**
4 Jul 2025
Finally got this.
I believe SugoToys are the best shop in Australia
Kotobukiya Artfx J Persona 5 Royal Kasumi Yoshizawa Phantom Thief ver. 1/8 PVC Figure photo review
Kotobukiya Artfx J Persona 5 Royal Kasumi Yoshizawa Phantom Thief ver. 1/8 PVC Figure photo review
Kotobukiya Artfx J Persona 5 Royal Kasumi Yoshizawa Phantom Thief ver. 1/8 PVC Figure photo review
Kotobukiya Artfx J Persona 5 Royal Kasumi Yoshizawa Phantom Thief ver. 1/8 PVC Figure photo review
+2
I***** L**
4 Jul 2025
This is my last collection for Kasumi.
Happy to get this figure in my display
Kotobukiya Ys Viii Lacrimosa of Dana Dana Iclucia 1/7 PVC Figure photo review
Kotobukiya Ys Viii Lacrimosa of Dana Dana Iclucia 1/7 PVC Figure photo review
Kotobukiya Ys Viii Lacrimosa of Dana Dana Iclucia 1/7 PVC Figure photo review
Kotobukiya Ys Viii Lacrimosa of Dana Dana Iclucia 1/7 PVC Figure photo review
+2
I***** L**
4 Jul 2025
It just perfect and fantastic.
It looks really bigger than I thought. And quality is alter level but it is still kotobukiya product
Bearpanda Babbit Girl Xiya 1/6 PVC Figure photo review
T******
4 Jul 2025
Shipping was fast and carefully packed. The price is very reasonable. Overall quite pleased with the purchase
SIKI Anim [18+] Alvinachan Wet Ver. 1/7 PVC Figure photo review
T******
4 Jul 2025
Shipping was fast and carefully packed. The price is very reasonable. Overall quite pleased with the purchase
Myethos Gift Azur Lane Unzen Sojourn Through Clear Seas 1/8 Scale PVC Figure photo review
Q**** N*****
4 Jul 2025
Shipping is fast and very carefully packed. The price is very reasonable. Overall quite pleased with the service provided
K**** K******
4 Jul 2025
great kit, very nice
J***** R****
4 Jul 2025
Thanks SUGO! Love this S.H. Figuarts of Peter B and Mayday. The attention to detail, especially the pink gown, really pops! Also, appreciated the best...More
Thanks SUGO! Love this S.H. Figuarts of Peter B and Mayday. The attention to detail, especially the pink gown, really pops! Also, appreciated the best discounted price going around and have now cancelled by pre-order of Spider Noir and Spider Ham through Amazon to do business with SUGO instead - cheers!
miHoYo Honkai: Star Rail Character Series Tin Badge - Stelle Ver. photo review
A***********
4 Jul 2025
Great quality product. Happy with my purchase.
Thank you Sugo and team!
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