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Fast shipping product as described!
Was shipped and received in a prompt fashion. The figure was was in perfect condition and looks really great in my collection.
She was well worth the wait as she is gorgeous. Paint work is amazing, face fantastic and sculpt immaculate.
They also listened and now the bra and p...More
She was well worth the wait as she is gorgeous. Paint work is amazing, face fantastic and sculpt immaculate.
They also listened and now the bra and panties have magnets to clip together.
Putting the cloths on can be risky though as they tend to leave marks as seen.
They also listened and now the bra and panties have magnets to clip together.
Putting the cloths on can be risky though as they tend to leave marks as seen.
This is, above all, a message of gratitude. I am very, very, very thankful for the service provided and for the product delivered. There was no damage...More
This is, above all, a message of gratitude. I am very, very, very thankful for the service provided and for the product delivered. There was no damage to the box, and the figure is in excellent condition. You’ve gained a very loyal customer. Thank you to the entire Sugo Toys team.
I ordered the 8-pack of Baby Three De Lovely plush blind boxes from Sugotoys for my partner’s birthday, thinking it would be the perfect surprise. Wha...More
I ordered the 8-pack of Baby Three De Lovely plush blind boxes from Sugotoys for my partner’s birthday, thinking it would be the perfect surprise. What I received was extremely disappointing — the plush toys appear to be fake. The facial features are misaligned, the stitching is messy, and the material feels cheap. These do not resemble authentic Baby Three plush toys at all.
The most heartbreaking part? My partner, a genuine fan, immediately noticed they were knockoffs. I was completely embarrassed. What was meant to be a sweet, memorable gift turned into an awkward and upsetting moment.
I trusted this store and paid for what I believed were official products. Instead, I received something that looks like a counterfeit. For the premium price, this is unacceptable.
That said, I’m willing to revise my review if Sugotoys can rectify this by offering an exchange for genuine Baby Three plush toys, or a full refund at their expense. I just want to make this right.
The most heartbreaking part? My partner, a genuine fan, immediately noticed they were knockoffs. I was completely embarrassed. What was meant to be a sweet, memorable gift turned into an awkward and upsetting moment.
I trusted this store and paid for what I believed were official products. Instead, I received something that looks like a counterfeit. For the premium price, this is unacceptable.
That said, I’m willing to revise my review if Sugotoys can rectify this by offering an exchange for genuine Baby Three plush toys, or a full refund at their expense. I just want to make this right.
Hi Kevin,
We’re truly sorry to hear about your experience and completely understand how disappointing this must have been.
Please rest assured that ...More
We’re truly sorry to hear about your experience and completely understand how disappointing this must have been.
Please rest assured that ...More
Hi Kevin,
We’re truly sorry to hear about your experience and completely understand how disappointing this must have been.
Please rest assured that all our Baby Three products are sourced either directly from the brand or through their authorised distributors. We guarantee that the items we sell are authentic. Each blind box comes with an official QR code, which you can scan to verify its authenticity, or you are welcome to contact Baby Three’s official support for confirmation.
However, if you still believe that the items you received are not genuine or are not up to standard, we would like to make this right for you. Please contact our support team via email at [email protected] to arrange an exchange or refund. We will provide you with all necessary instructions for the process. Kindly ensure that you keep the original boxes and packaging.
Thank you for bringing this to our attention, and again, we apologise for the disappointment caused. We look forward to resolving this for you as soon as possible.
Best regards,
Sugo Toys Team
We’re truly sorry to hear about your experience and completely understand how disappointing this must have been.
Please rest assured that all our Baby Three products are sourced either directly from the brand or through their authorised distributors. We guarantee that the items we sell are authentic. Each blind box comes with an official QR code, which you can scan to verify its authenticity, or you are welcome to contact Baby Three’s official support for confirmation.
However, if you still believe that the items you received are not genuine or are not up to standard, we would like to make this right for you. Please contact our support team via email at [email protected] to arrange an exchange or refund. We will provide you with all necessary instructions for the process. Kindly ensure that you keep the original boxes and packaging.
Thank you for bringing this to our attention, and again, we apologise for the disappointment caused. We look forward to resolving this for you as soon as possible.
Best regards,
Sugo Toys Team