Ship it.
Carefully.
Packed by collectors who know what mint-in-box means. Insured options on every parcel, tracked from our Padstow warehouse all the way to your shelf.



Where to?
Over $200 AUD
$9.95
Flat rate per order under $200 AUD, fully tracked.
$15.95
Flat rate per order under $200 AUD, fully tracked.
48 hrs
Delivery windows.
Sydney
1 — 2
working days
Melbourne · Brisbane · Canberra
2 — 3
working days
Rest of Australia
3 — 7
working days
Guidelines based on our experience. Peak / festive seasons may add a few days. Live Australia Post estimate from auspost.com.au (read “From New South Wales”).
EMS Standard
EMS Express
DHL Express
Outside the US — customs & duties — For destinations other than the United States, import duties, taxes & clearance fees are the buyer’s responsibility (varies by country). Parcels returned for unpaid duties forfeit shipping & insurance fees, plus a return shipping fee may apply. Live international transit estimates: auspost.com.au.
How we pack.
Five steps. Every parcel.
Each order is hand-packed by collectors who know what mint-in-box means. Bubble, cushion, double-box on heavy items, label and seal. The same way we’d want our own grail figures shipped.
// 01
// 02
// 03
// 04
// 05Couriers we use.
Australia Post (eParcel)
Default for most orders. Tracking & safe-drop options.
Aramex
Used for select metro routes. Door-to-door tracked.
CourierPlease
Selected metro & regional. Tracked, signature options.
Team Global Express
Default for oversized statues & heavy parcels. Tracked.
EMS & DHL Express
Worldwide tracked services. DHL for items over 20 kg.
Specific courier?
We can ship with your preferred carrier on request — extra charge may apply.
Heavy
& oversized.
Most items ship free over $200. Items over 22 kg or 0.25 m³ — typically 1/4 scale dioramas, life-size statues — may carry a regional surcharge. We always contact you before dispatch if a surcharge applies.
No surcharge for metro Sydney & Canberra on most oversized items.
Depending on package size, weight & remoteness of postcode.
Long-haul freight to remote states. Quoted before dispatch.
Lost cover.
AU.
Optional at checkout. Covers theft & loss in transit. Without it, we are not liable once the courier scans your parcel.
2.5% of item valueLost cover.
Worldwide.
Optional at checkout. Covers loss in transit on declared full value. Claims must be lodged within 30 days of intended delivery.
3% of item valueRedelivery.
Domestic redelivery
Matches the original postage cost of your order. Minimum $9.95 if your order shipped free. Triggered when an address is incorrect, missing details, or a parcel goes unclaimed.
International redelivery
1.6 × the original postage cost — international return fees are higher than outbound. e.g. $20 outbound → $32 redelivery.
Prefer to cancel?
You can cancel rather than redeliver. A reasonable return fee (no higher than the original outbound) is deducted from your refund to cover return costs we incur.
Fine print.
Free shipping may not cover bulky parcels to PO Boxes, Post Offices, or Parcel Lockers. We’ll reach out if a residential address is required for courier delivery or if AU Post charges a surcharge.
Enabled by default for orders under $400 AUD. Signature on Delivery applies above $400 — change on request. A redelivery fee may apply if a signed delivery is missed on first attempt.
If you want one item shipped early instead of waiting for the full order, an extra shipping fee will apply. We’ll quote before splitting.
If you find a better deal or prefer your own courier, we’re happy to price match. Email [email protected] with the link.
Common Qs.
I’m in the US — will I pay tariffs?
+Exclusion — DHL Express orders are not covered. Parcels that require DHL (typically items over 20 kg or 0.25 m³) are buyer-pays for tariffs per local regulations. We’ll always confirm the shipping option with you before dispatch on heavy / oversized orders. (For destinations outside the US, customs duties remain the buyer’s responsibility — see the FAQ below.)