Price Match Guarantee

If you find a lower priced identical stocked item that’s in stock with an Australian competitor, we’ll match it!  When assessing the best price guarantee from online stores we also take into account the added cost of delivery and tax to your location (if applicable).

We offer a wide range of payment options and reward points for each purchase. You will also be covered by our local satisfaction guarantee for your peace of mind!

** Price Match Guarantee applies to existing orders (both in-stock and pre-order) made within the last 14 days. Requests beyond 14 days are not eligible.

** Please note, we no longer price match with international sellers due to complexities such as tax, exchange rates, shipping, and after-sales service. However, we remain committed to providing you the best value and service.

What is excluded from Price Match Guarantee?
– Online Ichiban Kuji products.
– Special/Custom order products.
– Liquidation deals. (i.e. Clearance, deleted stock)
– Short-term promotions like flash sales, limited-time offers, or items unavailable at the time of price verification.
– Used products.
– Non-authorised retailer or reseller.
– Errors in advertising or typographical. (either ours or competitors)

Step 1 – Click the ‘BEST PRICE GUARANTEE’ button on product page

 

Step 2 – Submit your price match request