Help centre · Contact

Talk to a collector

Questions about an order, a product or a visit? Pick the way that suits you.

Sugo Toys Haymarket shopfront

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Message or call us

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Messenger

Quickest reply.

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Phone

Warehouse (02) 8318 5900Haymarket (02) 9159 4950Hurstville (02) 7229 4798

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WeChat

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Do it yourself

Request a product

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Book a Padstow pickup

Email us

Change your address

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Cancel an order

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Faulty or damaged item

Open a ticket

Join the Sugo Squad

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Visit us in Sydney

Sugo Toys Haymarket shopfrontCity

Haymarket

Shop 15, 79 Quay Street
Haymarket NSW 2000 (next to TongLi)(02) 9159 4950 · Map (opens in a new tab)
Open 7 days · 11am-7pm
Sugo Toys Hurstville storeSouth Sydney

Hurstville

Shop 1, 7 Barratt Street
Hurstville NSW 2220 (next to the bus stop)(02) 7229 4798 · Map (opens in a new tab)
Open 7 days · 11am-6:30pm
Sugo Toys Padstow warehouseClick & Collect

Padstow warehouse

90 Gow Street
Padstow NSW 2211 (pickup by appointment)(02) 8318 5900 · Map (opens in a new tab)
Weekdays · 9am-5pm

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Send us a message

It opens a support ticket, so nothing gets lost.

Orders & products

[email protected]

Wholesale, partners & press

[email protected]

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Ways to pay

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Also bank transfer and payment plans. Ask us about a PayPal invoice.

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Questions

Are your products genuine?

Yes. Everything comes from authorised distributors.

What does shipping cost?

$9.95 or $15.95 in Australia, free over $200. See our shipping page.