Shipping & Return
For Australian Customer:
- All orders are sent via AusPost.
- PO/Parcel Locker addresses are allowed.
- Tracking and signature on delivery are always included.
- Express Post shipping available at checkout.
FREE SHIPPING On orders over $200 AUD
FLAT RATE $9.9 AUD On orders under $200 AUD
For Overseas Customer:
Two shipping options available:- EMS Standard (7-14 Days with tracking)
- EMS Express (2-7 Days with tracking)
DISPATCH
Once your order payment is confirmed, we will dispatch your in-stock item within 2 business days. Orders are shipped directly from our Sydney warehouse.
The typical delivery time-frames within Australia are*:
- Sydney: 1 - 2 working days - Melbourne & Brisbane & Canberra 2 - 3 working days - Rest of Australia: 3 - 7 working days
*These are only guidelines based on our experience with delivery times. Delivery times will vary especially during peak / festive seasons.
SECURE POSTAGE
When sending out each order, we ensure that they are packed and wrapped carefully to prevent damages to its contents. We ship our orders using one of the following postal services:
- Australia Post (eParcel) - EMS (International)
Both services include tracking information. This ensures that you can track your order's delivery from the moment it leaves our warehouse. If you're not home at the time of delivery, the delivery man may leave a card with pickup details from your local post office/collection point.
