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Banpresto Re:Zero Starting Life in Another World Rem Serenus Couture PVC Figure

Banpresto Re:Zero Starting Life in Another World Rem Serenus Couture PVC Figure

Name: Banpresto Re:Zero Starting Life in Another World Rem Serenus Couture PVC Figure
Brand: Banpresto
SKU: BRSL20260620242
Availability: OutOfStock

Original price was: AUD$35.41.Current price is: AUD$26.32.

SOLD OUT

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This item is currently sold out.

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Description.

// Product details

This is the Banpresto Re:Zero – Starting Life in Another World Serenus Couture Rem figure, part of the SERENUS COUTURE figure line. The figure depicts Rem, the beloved blue-haired oni maid, elegantly dressed in a flowing white semi-transparent lace bridal-style dress with gold floral hair accessories and ornate white heels. She is posed in a graceful walking stance on a translucent blue ripple-effect base. Manufactured from PVC and ABS plastics, the figure stands approximately 20 cm (7.9 inches) tall. This is a Banpresto crane-game prize figure.

4983164181708

// Shipping & Returns

Getting it to you.

Hand-packed by collectors from our Padstow (Sydney) warehouse, tracked every step. Here is what shipping costs, how fast it moves, and how returns work if something is not right.

Free over$200 AUD

DispatchWithin 48 hrs

US tariffsIncluded*

Returns14-day window

Shipping rates.

// 01 — AU & worldwide

// 01 · Free

Over $200

Free standard shipping Australia-wide on cart subtotals over $200 AUD.

// 02 · East

$9.95

NSW · VIC · ACT · QLD
Flat rate per order under $200, fully tracked.

// 03 · West & remote

$15.95

WA · NT · TAS · SA
Flat rate per order under $200, fully tracked.

// 04 · Worldwide

EMS / DHL

Tracked international, rates at checkout. DHL for parcels over 20 kg or 0.25 m³.

🇺🇸

// US customers · tariffs included

No surprise charges at the door.

Sugo Toys covers US tariffs on EMS orders. What you pay at checkout is the final amount — no extra fees on delivery. Exclusion: DHL Express orders (heavy / oversized) remain buyer-paid for tariffs.

EMS · All-in

Delivery time.

// 02 — Typical AU transit

// 01 · Sydney

1 — 2 days

Metro Sydney, working days from dispatch.

NSW →

// 02 · Capitals

2 — 3 days

Melbourne · Brisbane · Canberra, working days.

VIC QLD ACT →

// 03 · Rest of AU

3 — 7 days

Everywhere else. Peak seasons may add a few days.

AU-WIDE →

Returns.

// 03 — Faulty or change of mind

// 01 · Faulty / damaged

We cover it

Arrived damaged or defective? Email us within 14 days with photos — we send a pre-paid return label and replace, repair or refund.

// 02 · Change of mind

Store credit

In-stock orders, within 14 days. 0% fee as store credit, or 5% fee back to your card. Pre-orders follow the pre-order policy instead.

// 03 · Your rights

ACL always

Nothing here reduces your rights under Australian Consumer Law. Faulty, not as described, or not fit for purpose is always covered.

Common Qs.

// 04 — Shipping & returns

How fast will my order ship?

We aim to pick, pack & dispatch within 48 hours of a paid order from our Padstow (Sydney) warehouse. You get an email with tracking the moment it leaves. Pre-orders ship once stock lands — see the Pre-Order tab.

How much is shipping?

Free over $200 AUD Australia-wide. Under $200 it is a flat $9.95 to NSW · VIC · ACT · QLD, or $15.95 to WA · NT · TAS · SA. International rates show at checkout.

I'm in the US — will I pay tariffs?

No, on EMS orders. We cover US tariffs on EMS Standard and EMS Express shipments — checkout is the final price, no charges at the door. DHL Express orders are excluded (typically items over 20 kg or 0.25 m³); we always confirm the courier with you before dispatch on heavy orders.

My item arrived damaged — what do I do?

Email [email protected] within 14 days of delivery with your order number and clear photos of the parcel and item. We respond within 3 business days, send a pre-paid AU return label for genuine faults, and replace, repair or refund.

Can I return it if I change my mind?

Yes, for in-stock orders within 14 days of delivery. Choose store credit at 0% fee (Sugo wallet, no expiry) or a refund to your card with a 5% fee. Original shipping is non-refundable once shipped. Pre-orders are not covered here — the pre-order policy applies.

Can I pick up from your warehouse?

Yes — our Padstow showroom (90 Gow Street, Padstow NSW 2211) by appointment. Email [email protected] to book a time.

What about heavy or oversized statues?

Most items ship free over $200. Items over 22 kg or 0.25 m³ may carry a regional freight surcharge to remote areas. We always contact you with a quote before dispatch — you can approve, use your own courier, or cancel.

// Full detailsShipping & delivery →Returns policy →

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